However, if after repeated cleanings there are still white lines through the color blocks in Test Pattern 2 (but no lines in the gray blocks in Test Pattern 3) on a new Print Quality Diagnostics page, skip to the solution in this document to replace the problem printhead. Repeated cleanings might eventually fix the printheads. On the printer control panel, press the Setup button. If there are white lines through any of the color blocks in Test Pattern 2, follow these steps to clean the printheads again. Skip to the solution in this document to retry the alignment. If all the test patterns on the Print Quality Diagnostics page show no defects, the printheads are operating correctly and do not need to be replaced. A Print Quality Diagnostics page prints.įigure : Example of a Print Quality Diagnostics pageĮxamine the page for the following defects. Select Print Quality Page, and then press OK. On the control panel, press the Setup button. Step two: Print and evaluate a Print Quality Diagnostics page The printer automatically cleans the printheads. If the alignment page was streaked or missing colors, clean the printheads. Solution three: Clean the printheads, and then print a Print Quality Diagnostics pageįollow these steps to clean the printheads, and then print and evaluate a Print Quality Diagnostics page for defects. For successful alignment, the patterns on the alignment page must be sharply printed. If unused, plain white paper was loaded, and an alignment page printed, check the alignment page. If you are not sure whether the alignment page printed correctly, continue to the next solution to print and evaluate a Print Quality Diagnostics page to see if the printheads are working correctly. If the page is obviously faded or streaked, continue to the next solution to clean the printheads. If the alignment page prints and there is no error message, the issue is resolved, and you can stop troubleshooting.
Wait for the printer to complete the alignment, and then press OK.Ĭheck the alignment page. On the printer control panel, press the Setup button ( ). Load plain, white paper into the paper tray. If no paper was loaded, or the paper was previously printed on or colored, or if no alignment page printed, follow these steps to retry the alignment.
Colored paper, or paper that has already been printed on, even on the other side, can cause the alignment to fail.įigure: Example of a correct alignment page For successful alignment, a sharp, clear alignment page must print, and that requires unused, plain white paper. Newly installed printheads must be aligned to the printer for best print quality. I understand the alignment keeps failing on your printer.ĭid you make any changes to your printer?Īs you mentioned you are getting an alignment failed error on your printer after cleaning the printheads.įollow these steps to check the alignment page that printed after the printhead installation, or try to align the printer again, and then evaluate the alignment page.
0 kommentar(er)
